Transport Focus: New Name & Wider Role

Transport Focus, the government-backed consumer organisation for rail, tram, coach and bus passengers, has gained a wider role covering road users, including cyclists.

Previously they were called Passenger Focus and provided an important role liaising between passengers and train/bus companies to resolve complaints, as well as representing the needs and views of passengers back to the government.  Their expanded role is welcome news to all who use our transport infrastructure.

Read their previous announcement here and their latest update, including their workplan for 2015/16 here