“Lloyds Bank” Scam Email

A scam email is doing the rounds claiming to be from Lloyds Bank.

Do not open this email, as it will download malware to infect your computer.

But there are some clues that this is a fake:

  1. The most obvious clue is the attachment – particularly the .doc extension on the attached file.  This indicates an older version of a Microsoft Word document, which can easily incorporate a virus or software components to access your computer’s data.
  2. A genuine message from a bank would involve logging onto your account via their official website.  No public body, company or any other reputable organisation would ever send a secure message in an attachment – and certainly not in a Word document.
  3. The email address is not from the official Lloyds Bank domain: lloydsbank.com.  Instead it comes from lloydsbankemail.com, which looks similar but has nothing to do with Lloyds Bank.
  4. The body of the email is blank.  You would not expect a genuine email to have just an attachment with no accompanying text.  Here scammers are playing on people’s curiosity to open the attachment and find out what it is about.
  5. The recipient of this particular email has no dealings with Lloyds Bank, so it was obviously it was not genuine.  But this scam could have more easily convinced someone who has an account with them.
  6. Another clue in this particular instance is that it was received on an email address that had only ever been given to the Sunday Times Wine Club and had never been given to Lloyds Bank or any other organisation.   The recipient of the email gives each organisation they have dealings with separate email addresses in order to help identify where data breaches occur.

You can report this type of email to Action Fraud and to Lloyds Bank via their official website.